First listed on: 11 February 2018

Senior Human Factors Adviser

With approximately 6,650 staff, more than $6 billion in fixed and other assets and more than 6,500 kilometres of track, Queensland Rail is an integrated customer and rail infrastructure business servicing the passenger, tourism, resources and freight customer markets throughout Queensland.  The organisation aims to be the safest, best performing and most customer focused railway in Australia.

The Senior Human Factors Adviser will provide high level human factors advice and client support to help Queensland Rail better understand and manage safety risks. This is a permanent opportunity sitting under our Rail Safety team based in our head office in Brisbane CBD.

Responsibilities include:

  • Lead and project manage multi-disciplinary teams to develop innovative and cost-effective human factors solutions to complex organisational problems.
  • Apply knowledge of human factors and ergonomics to complex research projects including the collection, analysis, interpretation of data and effective reporting of findings to key stakeholders.
  • Conduct human factors assessments using appropriate test/evaluation methodologies and data collection techniques.
  • Identify key human factors risks to Queensland Rail and make appropriate recommendations to middle and senior managers based on research and business needs.
  • Maintain a professional knowledge of emerging trends and developments relating to human factors.
  • Build effective relationships with key stakeholders and negotiate the provision of internal consultancy services within all functions of Queensland Rail.
  • We are seeking applicants with tertiary qualifications in psychology and relevant studies in human factors.  Membership with the HF & Ergonomics Society of Australia (HFESA) (or equivalent) is also required.

This role is suited to someone with strong interpersonal and communication skills coupled with the ability to influence stakeholders.  Skill in research design, statistical analysis and reporting using Excel or SPSS will ensure your success in this role.  Prior experience in human factors and human-system integration will also be highly regarded.

Requirements include:

  • High level of skill to lead, manage, implement and evaluate multiple human factors project initiatives.
  • Substantial knowledge of human factors principles and evaluation methods, as applied to the design and operation of complex work systems.
  • Substantial consulting, negotiation and interpersonal skills in a multi-disciplinary team environment.
  • Substantial level of skill in research design, statistical analysis and reporting of research findings.
  • Substantial skill in providing a responsive internal human factors consulting service that meets or exceeds customer expectations.
  • Knowledge of and willingness to commit to and work within Queensland Rail's Values and Behaviours.

You will need to have a Degree in Human Factors and have HFESA registration.

Salary range: $100,965 – $108,045 + superannuation.

In addition to a generous superannuation scheme, Queensland Rail also offers free train travel to and from work on duty days and a healthy work/ life balance.

Apply to position number 45750 by clicking on the ‘Apply’ button. Please submit a resume and covering letter outlining relevant experience by 4:00pm, Thursday the 22nd of February 2018.

Please note that candidates who are invited to interview will be required to bring their original degree certificate and HFESA registration or a copy of it which has been signed by a JP.  Please note that for overseas qualifications both the candidate and Queensland Rail will need to obtain confirmation that the overseas qualification or licence is recognised in Australia and is acceptable to meet the requirements of the qualification applied to the position description.




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