Division: PEOPLE PERFORMANCE &TECH

Unit: CUSTOMER SERVICE
Section: CUSTOMER SERVICE
Salary: AUD $93,712 per annum plus Superannuation

Employment status: Temporary - 2 year fixed term

Employment arrangement: Full Time

Location: Sydney CBD

Option to work under a 19 day month arrangement

At the City of Sydney our people are our most important asset and central to achieving our exciting and ambitious Sustainable Sydney 2030 - developing a green, global and connected city.

Customer Service is looking for a highly skilled and motivated Project Officer for a fixed-term 2 year period. The Project Officer is responsible for the analysis and interpretation of data collected within the Customer Service Business Unit to support and validate decisions, inform transformation and improve the customer experience.

The successful candidate will have a tertiary qualification at a degree level or extensive relevant knowledge and experience in mapping and analysing data to develop meaningful reports, as well as identifying trends and making recommendations based on the insights. As Project Officer, you will be able to effectively and efficiently use systems and reporting tools such as Business Objects, Microsoft Power BI, Excel (intermediate/advanced). You will also have highly developed interpersonal skills, an eye for detail and the ability to prioritise work and meet deadlines.

Do you want to be part of something challenging and rewarding? Are you passionate about serving our community? The City of Sydney might be the right career move for you.

To apply: Click on 'Apply' button below to complete your online application. Please upload your current resume and respond to the online application questions that demonstrates how you meet the requirements of this role. Please note the "Essential Criteria Response" field in the online application does not require you to respond or upload a document.

Please note: This role will require a National Criminal Background check and Pre-Employment Health Declaration check.

Position description: CLICK HERE to view or download the position description.

Applications must be made online via the City's website by 11:59pm, Monday 25 November 2019.

For further information contact: Ally Tregaskis, Business Improvement Technology & Training Manager on 02 9265 9458.

Employee Benefits: CLICK HERE for more information on the benefits of working in Council.

At the City we provide equal employment opportunity. We are committed to ensuring an accessible and inclusive work environment and encourage applications from people from diverse backgrounds and cultures.