Moreland City Council (View other jobs from this organisation)
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ABOUT MORLAND
The City of Moreland is changing as we align our organisation to meet the needs of a fast growing city and home to more than 170,000 residents who are culturally and linguistically diverse, speaking more than 140 different languages. We are seeking strategic and inspirational leaders who are future focused and collaborative, with a track record of delivering positive results.
ABOUT THE ROLE
The Unit Manager Customer Service role is an integral part of our current model within Moreland City Council. The role will report to the newly appointed Manager Community Engagement. As we embark on a journey to become a customer-centric, high performing team, you will be focussed on delivering exceptional service for our organisation and community. We have a refreshed strategy in place after a recent change in the organisational structure. We are looking for an enthusiastic, driven and innovative person to help us turn our goals into actions.
As the Unit Manager Customer service, you will drive the organisational approach to customer service excellence by setting standards, building capacity and ensuring continuous learning and improvement. You will also lead and develop the team to deliver high quality service to our local community.
SKILLS & EXPERIENCE REQUIRED TO PERFORM THIS ROLE
WHAT THIS ROLE CAN OFFER
For further information please contact Jessamy Nicholas on 9240 2431.
Applications close: Thursday 21st February 2019, and interviews will be held the week on the 25th February 2019.
To apply and obtain a position description and vire the Key Selection Criteria, please visit our website.
Moreland City Council is proudly diverse and an equal opportunity employer. We encourage applications from the Aboriginal and Torres Strait Islander community, people with disability, and people from every culture, gender and sexuality identity, age and ethnic background. Moreland City Council is committed to being a Child Safe organisation and has zero tolerance for child abuse.