Receptionist/Administration Assistant - Part-time - CSIRO - HRCareer

First listed on: 30 November 2018

Receptionist/Administration Assistant - Part-time 

The Position

  • Do you enjoy providing high quality customer service?
  • An outstanding opportunity for an efficient administrative assistant
  • Join CSIRO – Australia’s premier science and technology research organisation

The Receptionist/Administration Assistant position is the first point of contact for staff and visitors at a CSIRO site. This role is a locality based position and although there is a primary ‘home’ at the CSIRO site, the role will require the ability to work across any CSIRO site in the locality.

The role is focused on quality customer service – on the phone, in correspondence and in person. The role provides high quality administrative support to CSIRO Business and Infrastructure Services (CBIS) and all tasks will be undertaken in accordance with CSIRO procedures and displaying behaviours which reflect the CSIRO values compass.

Two (2) Part-time Vacancies: approx. 45 hrs/fortnight in a job share arrangement.

Monday to Friday: approx. 4.5 hr shifts working between the hours of 8.30am – 5.00pm

- Morning Shift: Monday to Friday 8:30am – 1.00pm

- Afternoon Shift: Monday to Friday 12:30pm – 5:00pm

Your duties will include

  • Provide a high quality reception service as the first point of contact for external and internal clients including efficient referral, enquiries and follow up to staff and clients.
  • Operate the switchboard: receive and transfer telephone calls; announce callers; take brief messages and pass these on via the email system; connecting callers to staff members’ personal direct line voicemail.
  • Train relief Reception staff in the operation of the telephone system.
  • Undertake a number of administrative tasks including (but not limited to): issuing of security passes, co-ordinating incoming and outgoing mail, co-ordinating courier services, booking meeting rooms for tenants, taxis and other shared resources.

Location: Parkville, VIC
Salary: AU $46K - AU $60K (pro-rata) plus up to 15.4% superannuation
Tenure: Specified term of 18 months (Part-time)
Reference: 59681

To be successful you will need

  • Willingness and ability to work extended hours starting as early as 8:00am and finishing as late as 5:30pm to cover both scheduled and short notice periods of leave.
  • Willingness and ability to work across any CSIRO site in the Victorian Melbourne Region.
  • Demonstrated experience and skills working in a reception/customer service oriented environment, demonstrating the ability and willingness to undertake a range of administrative tasks.
  • Excellent verbal communication skills with a good phone manner and good written skills.
  • Proven ability to demonstrate initiative, actively contribute as a team member and share relevant and useful information.

For details about who to contact and for more information please view Position Description

We’re working hard to recruit diverse people and ensure all our people feel supported to do their best work and empowered to let their ideas flourish.

Pre-Requisite/Eligibility

  • Willingness and ability to work extended hours starting as early as 8:00am and finishing as late as 5:30pm to cover both scheduled and short notice periods of leave.
  • Willingness and ability to work across any CSIRO site in the Victorian Melbourne Region.

Flexible Working Arrangement

We work flexibly at CSIRO, offering a range of options for how, when and where you work. Talk to us about how this role could be flexible for you. Balance

About CSIRO

At CSIRO you can be part of helping to solve big, complex problems that make a real difference to our future. We spark off each other, learn from each other, trust each other and collaborate to achieve more than we could individually in a supportive, rewarding, inclusive and truly flexible environment. 

Apply Online

To apply online, please provide a CV and cover letter outlining your suitability and motivation for the role.

Applications Close

10 Dec 2018