First listed on: 18 January 2023

Marketing and Communications Manager, Customer


Acknowledgement of Country

CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. View our vision towards reconciliation

The Opportunity

  • Join team CSIRO and make the Impossible possible! 
  • Create impact via your stakeholder and communications engagement
  • Flexible work options, 2-year specified term, Full-time

We are seeking a driven, energetic and strategic senior marketing communication professional to join our Corporate Affairs team. You will be part of Brand and Marketing team working closely with the Growth team, leveraging their knowledge to implement integrated marketing solutions to drive awareness, engagement and advocacy.

As part of the Corporate Affairs team, you’ll bring both strategic advisor experience and experience in hands-on delivery with demonstrated success in devising, implementing, and evaluating high-impact marketing and communication activities. You are extremely organised with strong relationship and project management skills with the ability to work cross-functionally with diverse stakeholders including CSIRO staff, agency partners, government, universities, and industry.

A key aspect of this role will be organising and managing virtual customer events and creating relevant B2B content. If you’re ready to put your skills and experience to use in a purpose-led organisation. Why wait, Apply now! 

Your duties will include:

  • Create, execute and measure marketing-communication activity that support CSIRO's customer communication, engagement and lead generation.
  • Deliver campaigns and events that raise CSIRO's profile in target markets (including international), to drive awareness and engagement.
  • Manage constructive relationships with external agencies to deliver campaign objectives. 
  • Create engaging and relevant content for our target audiences.
  • Show initiative and work effectively as a member of a highly distributed team to deliver high quality outcomes autonomously. 
  • Communicate openly, effectively and respectfully with all staff, clients and suppliers in the interests of good business practice, collaboration and enhancement of CSIRO’s reputation.
  • Build and maintain team-focused relationships across all areas of the Corporate Affairs team, sharing knowledge and working together in pursuit of the development and promotion of best practice Communication management.

Location: All CSIRO sites considered
Salary: AU$105,806 - AU$114,500 plus up to 15.4% superannuation
Tenure: 2 Years specified term
Reference: 91082

To be considered you will need:

  • Five years + experience with a relevant tertiary qualification and/or significant work experience in marketing communications.
  • Demonstrated experience in the development and implementation of marketing communication campaigns to successfully reach target audiences.
  • Proven skills in building strong relationships with stakeholders to develop organisational and cross-functional marketing communication initiatives that translate into program participation.
  • Strong writing skills, especially relating to the development of content to showcase the impact of our SME programs, marketing collateral and campaigns.
  • Demonstrated ability to work successfully in multi-disciplinary teams.
  • Demonstrated experience in managing media and social media to reach intended audiences.
  • Ability to work autonomously and adapt to changing circumstances to achieve team objectives.

For full details about this role please review the Position Description


Applications for this position are open to Australian/New Zealand Citizens, Australian Permanent Residents. Appointment to this role is subject to provision of a national police check and may be subject to other security/medical/character requirements.

Flexible Working Arrangements

We work flexibly at CSIRO, offering a range of options for how, when and where you work. 

Diversity and Inclusion

We are working hard to recruit people representing the diversity across our society, and ensure that all our people feel supported to do their best work and feel empowered to let their ideas flourish. 


At CSIRO Australia's national science agency, we solve the greatest challenges through innovative science and technology. We put the safety and wellbeing of our people above all else and earn trust everywhere because we only deal in facts. We collaborate widely and generously and deliver solutions with real impact. 

CSIRO is committed to values-based leadership to inspire performance and unlock the potential of our people.

Join us and start creating tomorrow today!

How to Apply

Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role.

Applications Close

29 January 2023, 11:00pm AEDT

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