First listed on: 22 November 2019

     Workforce Planning Support Officer Grade 3/4

Workforce Planning Support Officer Grade 3/4, Wollongong NSW SES 87/19

  • Temporary opportunity until June 2020
  • Wollongong location
About the NSW SES

The NSW SES serves the community of NSW as the lead agency for floods, storms and tsunami as specified by the State Emergency Act 1989 and is recognised as the more versatile and widely used emergency service organisation in NSW. The NSW SES volunteers are highly-skilled, experienced and well-trained in the wide variety of roles they perform. Each Unit is as unique and varied as the community they serve due to the vast mix of risks faced and roles required in the diverse locations and communities across the state.

In addition to flood, storm and tsunami, NSW SES provide specialist capabilities including general land rescue, vertical rescue, road crash rescue, and alpine and remote area search and rescue. The NSW SES frequently assists other emergency services in a variety of roles, such as supporting NSW Police in searches for evidence and missing persons and the Ambulance Service of NSW as Community First Responders in rural locations.

 About the role

The Workforce Planning Support officer is responsible for HR systems maintenance, management of workforce data in line with local procedures, developing and evaluating role descriptions and generating key reports to assist in HR analytics and informed people decisions.

The Workforce Planning Support Officer will also be required to manage key documents within relevant electronic data management systems and the relevant HR information systems.

Reporting to the Senior Manager HR Services the Workforce Planning Support Officer will work closely with Recruitment and other HR Services.

To be successful in this role you will have a high attention to detail, maintain confidentiality and work well autonomously while interacting with other team members within the HR directorate.

It is essential that you understand public sector employment practices, HR management functions including the role of a workforce establishment and HR systems.

Experience in role SAP HR establishment will be highly desirable.

How to apply

Your application should include: 

  1. A cover letter [maximum two pages] briefly responding to the essential requirements and your interest in the role

  2. Responses to each of the targeted questions [maximum one page per answer] and;

  3. An up-to-date resume of no more than four pages detailing your skills and experience relevant to the role

Learn more

Applicants should download an Information Package attached hereunder. 

 Applicants wanting more information are encouraged to contact Tianna Jaeschke, Senior Manager HR Services on (02) 4251 6453.

Closing Date: 4 December 2019

Targeted Questions:

  1. Tell me about a time you have provided a HR (or similar) report to a manager. What information was requested and what analysis were you able to provide to help decipher the report’s data
  2. Reflecting on a time where you have been engaged in a number of priorities simultaneously how did you approach your work to ensure deadlines were met and; work was completed to a high standard?

For enquiries regarding the Recruitment process please contact the Recruitment Team via email to

The NSW State Emergency Service supports thousands of highly skilled and dedicated volunteers throughout the State. If you are interested in becoming a volunteer click here.


The NSW State Emergency Service is an inclusive workplace that promotes diversity.  We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, women, refugees and other diversity groups.  We recognise the benefits that such an approach brings in delivering the best volunteer service for NSW communities.  The NSW SES also welcomes applications for part time arrangements.  If you wish to apply for a full time role on a part time basis, please indicate this in your application and if possible, the days you wish to work. Please email our friendly Recruitment team at  if you have any questions relating to making reasonable adjustments for your application for this role, or if you have any questions relating to diversity or flexible working conditions.


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