EL1 Service Designer - [Archived Advertisement]

EL1 Service Designer - VIC, NSW, QLD

About the Client:
Our client is a Federal Government Agency tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently recruiting multiple EL1 Services Designers to join their busy team for a 12-month casual temporary assignment.
 
About the role

• The position is an important team leadership position within the Agency and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. Preparing change documentation including presentations, data analysis, edits and formatting and tailoring to the relevant stakeholders.
• The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.

About you

• You will have excellent communication skills and ability to work collaboratively with internal and external stakeholders.
• You will have the ability to lead and manage process design improvement including evaluating proposed solutions and design at both a conceptual and tactical level.
• You will have previous experience in leading and facilitating design-thinking sessions with service users, designing and testing future experiences.
• You will have strong stakeholder engagement skills and the ability to communicate at all levels.
• Ability to oversee end-to-end service experiences, ensuring changes are based on participant and staff need and are consistent for all users across different touchpoints.

Benefits

• ASAP start pending clearance
• 12-months casual temporary assignment
• Full-time hours, Monday to Friday
• Flexible working arrangement
• $602.55 per day + super
• Locations - Richmond VIC, Surry Hills NSW And Brisbane QLD 

*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check **
 
**Please note submissions for this role close at 3pm on Wednesday 24th of July 2024**
 
If you are keen to be considered for this role, please click ‘APPLY’ now.  Alternatively if you have any queries please reach out to Zoe Eagles on zoe.eagles@chandlermacleod.com