Grade: SNSW Grade 7/8. The package includes the base salary range of $92,788 - $109,396, plus employer's contribution to superannuation and annual leave loading.
Location: Penrith, Gosford, Newcastle, Parramatta and remote roles (multiple roles and training functions).
Duration: Temporary and Permanent

Service NSW is making it easier for people and businesses across NSW to access government services. Since launching in July 2013, we have successfully transformed and streamlined NSW Government service delivery with cutting edge digital solutions and an award-winning culture of passion and teamwork.

Our customer-centric solution offers simpler and faster access to government transactions through our digital channels, a 24/7 phone service and an expanding network of service centres. We currently partner with over 50 agencies to offer over 1,000 NSW Government transactions.

The role:

We are looking for Training Specialist to form a talent pool for our high-performing training team. The successful candidate will be accountable for developing and delivering a range of project learning and development activities in relation to building individual and organisational capability, aligned with specific outcomes, business objectives and organisation wide strategies.

The training team is a large and diverse team and we are looking for a range of skills and experience to support different functions of the team.

To be successful in this role you will have:

Key Accountabilities

Your remuneration

SNSW Grade 7/8 - The package includes the base salary range of $92,788, plus employer's contribution to superannuation and annual leave loading.

To apply:

To learn more about the role, click here to review the Role Description.

Closing Date: 1st of March 2022 at 9:59 AM Sydney time

When applying you need to:

Provide a cover letter (no more than one page) and a current resume that details your experience and how you meet the capabilities of the role.

Want to know more?

For a confidential discussion about this role please contact Kaitlin Sweeney via email Kaitlin.sweeney@service.nsw.gov.au . For more information about the recruitment process, please contact Kannan Iyer by email to kannan.iyer@customerservice.nsw.gov.au.

Please note: direct applications submitted via email will not be considered.

Additional information:

Part of the assessment process includes additional online capability testing, skills testing or work samples in accordance with the Government Sector Employment Act 2013.

A talent pool will be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Employment to Service NSW is subject to a satisfactory national criminal record check.

Service NSW is passionate about building a culture that values and supports diversity and inclusion. Service NSW encourages applications from people with disability, Aboriginal and Torres Strait Islanders, LGBTQI and people from culturally and linguistically diverse backgrounds.

People with a disability are strongly encouraged to apply and we welcome a discussion regarding workplace adjustments to help maximise everyone's opportunity to fully participate and contribute. If you are a person with disability and need adjustment in the recruitment process, please contact the Recruitment team via email on csrecruitment@customerservice.nsw.gov.au.

At Service NSW we deeply value our customers and our teammates. We are an inclusive, diverse, caring and respectful team and a place where everyone can bring their whole self to work."

We pay our respects to Aboriginal and Torres Strait Islander peoples and Elders past, present and emerging and acknowledge the traditional custodians of the land, waters, culture and community we walk, work and live.

Based on our current Work, Health and Safety (WHS) requirements, and in line with our Mandatory Vaccination Policy, it is a condition of engagement for a role within Service NSW/Department of Customer Service that staff be fully vaccinated against COVID-19. Successful applicants will be required to provide proof of their COVID-19 vaccination status or have an approved medial contraindication certificate. Any relevant medical circumstances impacting on the ability to obtain a COVID-19 vaccination will be considered. These requirements apply to both internal and external preferred candidates and must be completed prior to commencing in the position. If you have a medical contraindication which may prevent you from complying with this requirement, please contact kannan.iyer@customerservice.nsw.gov.au to discuss your circumstances.