First listed on: 14 May 2021

Assistant Director


Services Australia supports the economic, health and social wellbeing of Australia by delivering high-quality services and payments for the community on behalf of the Government through a workforce mix of almost 40,000 employees and contractors.

The Human Resources (HR) function is responsible for a range of people areas including:

  • workforce strategy
  • culture
  • recruitment
  • leadership and learning
  • diversity programs
  • health and safety
  • HR advice
  • injury management
  • shared services
  • administration, and
  • analytics.

The Assistant Director provides leadership, advice and support on HR/WHS best practice in line with people strategies, legislation, policies and processes. You will provide expert advice to make timely, evidence-based decisions, collectively manage priorities, resources, issues and risks, and realise program benefits.

Using an agile approach to support business priorities, Assistant Directors operate with a significant degree of independence and work under the guidance of a Director to deliver quality outcomes. You will translate people-related business problems, undertake research and analysis to provide an evidence base for decisions, and develop innovative and actionable HR/WHS solutions for business improvement.

The Assistant Director will build staff capability through positive leadership, coaching and capability development to increase performance, engagement, wellbeing and retention.

Essential requirements:

Security Clearance level required: Baseline (or ability to obtain and maintain).

Work Context:

Services Australia makes government services simple so people can get on with their lives. Our goal is to make it easier to engage with the services that Australians rely on.

To achieve this goal, we are transforming the way we work to deliver a simple, helpful, respectful and transparent experience for customers.

Applications close: Thursday 27 May, 2021

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