First listed on: 08 December 2023

Operations Manager Unit Support - Southern


  • $106,534 to $117,716+ 15% Commuted Allowance + 11% Super
  • Ongoing, Full Time
  • We offer a wide range of flexible working arrangements to suit everyone


Victoria State Emergency Service (VICSES) is a volunteer-based emergency service. Our highly skilled and equipped Volunteers are trained comprehensively in a wide range of emergency environments. To minimise the impact of emergencies when they occur and strengthen the community's capacity to recover swiftly and safely, VICSES focuses on working with communities and partners in building resilience to achieve more aware, informed and prepared communities.  We support them to understand their risk and the relevance of taking action before, during and after emergency events.

As the largest road rescue network in Australia we have specialist teams that provide a 24/7 response to road accident and trauma incidents. We assist Victoria Police in search and rescue operations, and play an important role in supporting the Country Fire Authority (CFA), Fire Rescue Victoria (FRV), Parks Victoria and the Department of Energy, Environment and Climate Action (DEECA) during major bushfire and emergency incidents.


The Operations Manager - Unit Support leads a Unit Support Team, and is responsible for ensuring  service delivery, general guidance and support of Volunteer Units. This role works in collaboration with the Senior Assistant Chief Officer - Unit Support & Regional Operations and the Assistant Chief Officer - Unit Support, Community Engagement and Emergency Management and carry the primary responsibility for leadership, oversight and proactive coordination of direct Unit Support for an Area Grouping of VICISES Units. This includes business planning and operational capability, developing and maintaining the required standard of operational readiness, emergency management including engagement with Local Government Authorities and Emergency Services, community engagement incorporating volunteer recruitment and retention.

This role is required to manage people issues, projects and business planning that contribute to operational readiness and to build the capability and capacity of their Units and their members. They also contribute to operational doctrine and capability development and the application of the emergency management arrangements at the regional / municipal level. This role will actively undertake operational command and control functions during specific local, regional and/or state-wide operations performing the Duty Officer function and/or Incident Management Team role by maintaining appropriate accreditation, ensuring the appropriate advice, support and allocation of resources for emergency readiness and response. The Operations Manager role is aligned to the Regional Agency Commander and Incident Controller/Operations Officer positions during Incident Management.


Please view the Position Description and submit an application via

Applications should include a cover letter detailing your relevant skills and experience, along with a current resume or CV.

For further information about the role, please contact Cameron Rothnie on 0456 811 628.

Applications close Monday, 18 December 2023.

VICSES is an equal opportunity employer. We are committed to being a child safe organisation and are taking a leadership role in gender equality in the emergency management sector. For more information on our values and the benefits of working with us, please click here -

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