First listed on: 18 January 2021

Senior Advisor Return to Work and Compensation Management

  • Seeking experienced Return to Work and Compensation Management professionals
  • Enjoy flexible working arrangements
  • Be part of dedicated and consultative working environment

Ambulance Victoria (AV) provides outstanding emergency healthcare and patient care, every time.  In order for AV to continue providing this high level of care it needs to look after its own people.  AV is seeking an experienced Senior Advisor Return to Work and Compensation Management professional, to provide exceptional care and services for our people.   This ongoing role is located in Doncaster however will be working from home in line with COVID requirements, until further notice.  Initially this is a full-time role, however days and time fraction may be open to negotiation.

About the role

Reporting to the Return to Work and Compensation Management Manager, the role will play an integral part in ensuring the well-being of our people, by providing specialist advice and planning and implementing best practice strategies and initiatives for the management of claims and complex injuries.  

Key responsibilities will include, but are not limited to:

  • Leading a collaborative and consultative approach with all internal and external stakeholders through the development of strong working relationships and partnerships to implement safe and sustainable return to work outcomes and claims management strategies
  • Providing expert advice in relation to strategic claims and injury management
  • Overseeing best practice governance by supporting and overseeing claims and return to work reporting, and undertaking audits of claim files to ensure compliance with legislation and injury management policies and procedures
  • Undertaking and managing complex and/or high-risk projects

About you

You will hold a tertiary qualification in Occupational Rehabilitation, Workcover Management, Human Resource Management or other related discipline, and/ or have equivalent and relevant experience in claims management and return to work, in a public or health sector environment.   Experience with project management methodologies including Prince2 and PMBOK certification, is desirable and will be viewed favourably.

Your excellent verbal and written communication skills, coupled with your strong influencing, negotiation, and interpersonal skills, will enable you to convey clear messages, influence, and build and maintain effective working relationships and partnerships. In addition, your keen eye for detail, strong work ethos, calm demeanor, and ability to empathise, will see you succeed in gaining trust and support from others.

You will hold a current Victorian Driver's Licence and be willing to travel throughout metropolitan Melbourne and regional Victoria.

What's in it for you?

As a valued member of AV, you will enjoy a professional working environment that recognises the importance of work/life balance.  We offer salary packaging options, generous personal leave entitlements and other benefits such as free on-site parking.  We believe our people are our greatest resource and the sustainability of our workforce depends on how well we utilise our people's skills and abilities and whether our staffing reflects the diversity of the Victorian community.  If you're ready to play an integral role and deliver results that help make a real difference, we want to hear from you!

This position is graded as AV5 and the salary range is $119,839 to $141,669 pa Pro-rata, plus 9.5% superannuation.  The expectation is that employees will commence at the base of the grade applicable to a position. The successful candidate will be required to undertake an Australian National Criminal Check and pre-employment checks.

How to apply?

Applicants are requested to address the Key Selection Criteria detailed in the position description and to read the document ‘Applying for a position with Ambulance Victoria' on our careers page.  For any enquiries please email or contact us on 03 9840 3653.

Your application will form an integral part of the selection process and should be of a high quality including:

  • A covering letter
  • A resume
  • A separate document addressing the Key Selection Criteria, as detailed on the position description under the same heading

We request that your application for the Senior Advisor Return to Work and Compensation Management role is submitted by 26th January 2021by clicking on ‘apply online'.  Applications must be submitted via the AV Careers Centre website to be considered.

Our diverse and inclusive workforce allows us to deliver the Best Care to the Victorian community, and helps create a healthier, more productive workplace for our people.

"Only people with the right to work in Australia may apply for this position"

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