Employee Experience Manager (Fixed-Term Contract) - [Archived Advertisement]

Employee Experience Manager (Fixed-Term Contract)

A unique opportunity for a seasoned HR professional to join our team at Queen Victoria Market - Melbourne’s premier shopping, food, and event destination.

About us

This is a unique opportunity for an experienced and passionate Employee Experience Manager to join our team at Queen Victoria Market to help realise our vision to be a Market of Markets, a thriving and diverse market and community meeting place that is loved by locals and a must see for visitors.

Queen Victoria Market has been Melbourne’s favourite and authentic marketplace for over 145 years, home to more than 600 independently owned businesses, the highest concentration of small business anywhere in Australia. It’s an important part of the social fabric of our city. 

It is an exciting time to join the team as the Market boldly undergoes its most dramatic transformation ever, while embracing its heritage to preserve what makes the Market special and uniquely Melbourne.

About the role

We are currently seeking a passionate and experienced Employee Experience Manager to join our team on a part-time basis (3 days per week), covering parental leave. Reporting directly to the CEO, the successful candidate will lead the execution of our people strategy to support Queen Victoria Market Pty Ltd’s objectives by building the capacity and resilience of our small team.

What are the key responsibilities?

• Manage people-related risks and compliance with all relevant workplace legislation and policies.
• Take the lead with HR projects, including implementing the people strategy and drive initiatives that will enhance culture and employees' well-being.
• Support the CEO and managers in successfully resolving complex employee relations matters.
• Provide guidance and coaching to managers through the human resources lifecycle, including recruitment, onboarding, ongoing development, and retention.
• Interface with Payroll to ensure accurate and timely processing of payroll activities.
• Champion the desired culture and values of QVM P/L, fostering a sense of belonging and commitment among employees.

What are we looking for?

• Substantial, proven experience in human resources management, preferably in a similar role within a dynamic and diverse organisation.
• In-depth knowledge of relevant workplace legislation and policies.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships at all levels of the organisation.
• A strategic mindset with the ability to align HR initiatives with broader business objectives.
• Demonstrated passion for creating an exceptional employee experience and driving positive cultural change.
• Previous experience in Enterprise Agreement negotiations would be advantageous.

What is in it for you?

• Be a part of one of the world’s most significant public markets undergoing a once-in-a-generation renewal program. 
• Work within a dynamic and professional environment. 
• Flexible working arrangements.
• Free parking in close proximity to city-based office. 
• Ongoing training and development opportunities. 
• Comprehensive induction program which includes an Ultimate Foodie Tour of the Market! 

Queen Victoria Market respectfully acknowledges the Traditional Owners of the land on which the Market is located, the Wurundjeri Woi-wurrung people of the Eastern Kulin, and pays respect to their Elders past and present. 

We are also committed to equal opportunity and strive to promote diversity, inclusion, belonging, flexibility, and accessibility in all that we do. Should you require assistance in your interactions with us or through the recruitment process, please let us know so we can provide adjustments for you.

To learn more about Queen Victoria Market visit www.qvm.com.au. Direct your applications to Stephanie Falone, Employee Experience Manager. Applicants that are shortlisted will be contacted for interview.  No recruiters please.